Talk to us by email.
We reply to every message within one business day, Monday to Friday, Pacific Time. Ingestion outages on Growth and Enterprise plans get a response within 4 business hours.
- Registered address
- PhotonPeak Inc
519 Center St, Healdsburg, CA 95448
Pick a topic
Each link opens an email with the subject filled in, so it reaches the right person faster.
- Email us
Sales and trials
Plan questions, a 14-day trial or an ingestion volume estimate.
- Email us
Connector setup
Help with Entra ID app consent, Okta tokens, the GitHub App or CloudTrail IAM roles.
- Email us
Security questions
Security questionnaires, data handling questions or a vulnerability report.
- Email us
Billing
Invoices, plan changes, cancellations and refunds.
For a security questionnaire, attach it to your email and tell us your deadline. Please do not send credentials or log files by email.